Cookie Policy

Gardeners Forest Hill Cookie Policy

Introduction

This Cookie Policy explains how Gardeners Forest Hill uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the choices you have to manage your cookie preferences. By continuing to use our website, you agree to the placement and use of cookies as described in this policy, subject to your individual settings.

What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences or actions. Some cookies are necessary for the site to function, while others help us understand how visitors use our website and support our marketing efforts.

Types of Cookies We Use

Essential Cookies

Essential cookies are required for the basic operation of the Gardeners Forest Hill website. Without these cookies, core features and security functions would not work properly. These cookies typically enable page navigation, secure areas of the site, and basic service functionality. Because they are strictly necessary, essential cookies cannot generally be disabled through our site, although you may be able to block them using your browser settings. Doing so may impair the performance and usability of the website.

Analytics Cookies

Analytics cookies help us understand how visitors interact with the Gardeners Forest Hill website. They collect information such as which pages are visited most often, how long users stay on a page, and whether visitors encounter error messages. The data gathered is aggregated and does not directly identify individual users. We use these insights to monitor site performance, diagnose technical issues, and improve the structure, content, and usability of our website. By analysing this information, we can make more informed decisions about enhancements that will benefit our visitors.

Marketing Cookies

Marketing cookies are used to deliver content and messages that are more relevant to your interests. They may be set by Gardeners Forest Hill or by third parties we work with to support advertising and promotional campaigns. These cookies can help measure the effectiveness of marketing activities by tracking interactions with adverts or promotional content. Information collected through marketing cookies may be combined with other data to build a profile of your interests, enabling more tailored content. If you choose to disable marketing cookies, you will still see general content, but it may be less aligned with your preferences.

Performance Monitoring and Improvement

Gardeners Forest Hill uses cookies, particularly analytics cookies, to monitor the technical performance and reliability of our website. Performance monitoring allows us to track loading times, responsiveness, and overall system stability. When we detect issues such as slow pages or frequent errors, we use the cookie information to investigate and resolve them. This process helps ensure that visitors experience a secure, efficient, and consistent website. Over time, the data obtained through performance monitoring supports continuous improvement and optimisation of our online services.

User Control and Cookie Management

You have control over how cookies are used when you visit the Gardeners Forest Hill website. Most web browsers allow you to view, manage, and delete cookies stored on your device. You can usually configure your browser settings to block cookies, accept only certain types of cookies, or notify you when a site attempts to place a cookie on your device. If our site provides an on-page cookie banner or settings tool, you can use it to adjust your preferences for analytics and marketing cookies. Please note that if you disable some or all cookies, parts of the website may not function as intended, and your overall experience may be affected.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Gardeners Forest Hill website. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we use cookies and the options available to you.